Four Skills Best Bosses Have Masterered - Best and Worse Boss Stories (2023)

Four Skills Best Bosses Have Masterered - Best and Worse Boss Stories (1)

Four Skills Best Bosses Have Masterered - Best and Worse Boss Stories (2)

Four Skills Best Bosses Have Masterered - Best and Worse Boss Stories (3)

Four Skills Best Bosses Have Masterered - Best and Worse Boss Stories (4)

(Video) Top 20 Hardest Modern Video Game Bosses

Overview of Episode #13 ---

In this episode you’ll hear real life examplesfrom real people about their best and worse bosses, what they did that workedor didn’t work and the impact it had on them and the business. I shareImportant research about what you specifically need to do as a leader toimprove revenue, increase customer service, drive productivity and reduceturnover. Learn about four important leadership skills you can master to becomea best boss!

  • Important research that tells you EXACTLY what you need to do as a leader to improve revenue, increase customer service, drive productivity and reduce turnover.
  • Real life examples from three different people about their best and worse bosses.
  • 4 important best boss skills.

Contact Information:

Timing on Recording:@ 5:03 ---

Topic #1: Who Were Your Best and Worst Bosses?

  • Beth Zullo describes her best boss
  • Kelly Vandever, Speaking Practically, describes her worst boss
  • It's Sunday night and you are getting ready for work. How did you feel when you were going to work for your best boss? What about for your worst boss?
  • Favorite quote, "I may forget what you said and did, but I will NEVER forget how you made me feel."
  • Best Boss Descriptor themes that I've heard over the years, from all types of audiences:
    that he or she was a good listener; they were fair; they're very knowledgeable; knew their job so you respected them; could be tough, but also kind, and supportive; he was direct and a good communicator.
  • Worst Boss Descriptor themes that I've heard over the years, from all types of audiences: He or she never listened; they were unfair; played favorites; she was arbitrary in her decisions so I never knew which way they were going to go; dictator; too easy/pushover; cruel, mean jokes; inconsistent; weak, and not honest.
  • Impact of a bad boss on morale and performance. Kelly Vandever's experience. "We wanted to be heard... innovation comes from people being willing to step up..."

Timing on Recording:@ 21:25 ---

Topic # 2: Gallup's Research: EXACTLY What You Need to Do

Recap of Gallup's Study:

  • First Break All the Rules: What Great Managers Do Differently
  • Effective leaders per 25 person team: increased profitability through higher monthly revenues (a minimum of $80,000 month) increased customer loyalty, lower turnover and a big increase in productivity.
  • Gallup determined that high performance teams and the strength of the workplace can be assessed with these twelve questions that are broken down into four main categories that represent the employees mindset.WHAT DO I GET?
    1. Do I know what is expected of me from work?
    2. Do I have the materials and equipment I need to do my work right?
    WHAT DO I GIVE?
    3. At work, do I have the opportunity to do what I do best every day?
    4. In the last seven days, have I received recognition or praise for doing good work?
    5. Does my supervisor, or someone at work, seem to care about me as a person?
    6. Is there someone at work who encourages my development?
    DO I BELONG HERE?
    7. At work, do my opinions seem to count?
    8. Does the mission/purpose of my company make me feel important?
    9. Are my co-workers committed to doing quality work?
    10. Do I have a best friend at work?
    HOW CAN WE ALL GROW?

    11. In the last six months, has someone at work talked to me about my progress?
    12. This last year, have I had opportunities at work to learn and grow?

Timing on Recording:@ 28:14 ---

(Video) 10 Hardest Video Game Bosses That Required Incredible Skill

Topic #3: 4 Skills Best Bosses Have Mastered

These 4 skills:

  • Easy to understand and discuss.
  • Just make sense.
  • Practical and point things you can begin doing more of, right away.
  • Foundational skills that can be used in every conversation and interaction.
  • Universal, base line skills for ALL levels of leadership

The acronym to remember the four skills: C.A.L.L.
C- Cultivate a positive sense of self in others.
A -Address problems quickly by focusing on behaviors and facts.
L. Lead by inviting input and participation.
L. Listen aggressively.

These skills will help you:

  • Help people rise to their potential and a higher level of performance
  • Act quickly and be direct and specific when there are problems
  • Get to get into the habit of getting people involved n decisions so that they are more committed to the decisions that are made and help you make better decisions
  • Become one of those very rare leaders who listens to, really listens, to people. (When you master Listening Aggressively skill people will talk about you with wonder and awe, they will follow you and stay with you!)

Timing on Recording:@ 30:15 ---

Topic #4: Cultivate a Positive Sense of Self in Others

  • Cultivate a Positive Sense of Self in Others - This is the ability to sustain or build self confidence in others.
  • Kelly shares about her best boss, and how she did this skill really well.
  • Definition of Sense of Self: This is a measure of a person’s awareness of who they are; it is a person’s ability to discern their own self-worth.
  • People ARE responsible for their own sense of self, (background, choices, and more) but you can, as someone’s leader, positively influence how well they see or believe in their ability to potentially do something, by your expression, of their value.
  • What Beth Zullo’s best boss did – when she started new on the job.
  • I'm always thinking, in every conversation, with every person from my neighbors to my clients:
    -
    Can I cultivate a positive sense of self in this conversation?
    - Can I make things better by my contribution?
    - Can I see something good in this person and express it either by my actions or by just listening well or by reminding them of something that they've done well?
    - Is what I am about to share – going to
    help this person, hurt this person or am I just saying something to make me look good. (From another favorite book: Unleashed! Expecting Greatness and Other Secrets of Coaching for Exceptional Performance )
  • As a leader – if you can think about yourself as a person who is an advocate for each person’s potential and NOT primarily a judge or critic around what is not working, according to Gallup’s research, you will create a stronger team.
  • 3:1 ratio - three to one, three positives, for every one course correction
  • We’re talking about seeing someone’s potential – and projecting that good to that person through your actions and words.
  • GREAT leaders – positively influence others. You have to decide that that means something, and that you want to be that kind of leader. Ask yourself: have I left this person, after my interaction with them, in a stronger frame of mind? Have I strengthened them in some way by expressing my belief in them?
  • Phil Davis shares about finding your "True North" and reminds us that leadership is a sacred duty.

Timing on Recording: @ 49:43 ---

Topic #5: Address Problems Quickly. Focus on Behaviors and Facts

(Video) Skyrim: 5 More Boss Battles in The Elder Scrolls 5: Skyrim

  • This is the ability to quickly, specifically and factually discuss problems and employee performance.
  • Behaviors: Facts Specific Objective Rational Creates More Openness to Discussion... and you'll make more progress What you see someone do, things you see and hear
  • Attitude: Opinion General Subjective Emotional Will Create Defensiveness... will create more arguments. What you think someone is feeling or thinking
  • My own Best Boss story with Tony
  • My leadership training modules

Timing on Recording:@ 55:54 ---

Topic #6: Lead By Inviting Participation and Input

  • This is the ability to improve connection, personal rapport and commitment by inviting participation and exchange of information and opinions.
  • Gallup survey number 7 out of the 12, in the section where employees are thinking – Do I belong here? And the first statement is: Do my opinions count?
  • Beth Zullo, how her best boss did this…
  • Power formula: ED = RD X CD. (Effective decisions equal the (right decisions) multiplied by (commitment to the decisions)
  • Your employees want and need to be heard…
  • A very wise leader that I respect greatly and who is one of my best leaders always said, "I may not obey but I can definitely listen."
  • www.pricelessprofessional.com/audible - Free Audio Download, with a 30 day trial using my link: Crucial Conversations: Tools for Talking When the Stakes are High
  • It's a mature thing to do as a leader, not to shut people down, or not to do the other thing, which is just to have everybody vote. If you do either one of those things too often, it will shut people down and you won't get the level of commitment that you want.
  • Actions You Can Take:
    - Sharing information with team members.
    - Giving team members recognition for their contributions.
    - Delegating a task to a team member.
    - Involving team members in decision making.
    - Asking team members for their ideas about a problem.
    - Asking team members for their help

Timing on Recording:@ 1:10:13 ---

Topic #7: Listen Aggressively

  • Listening aggressively is to hear with determination and energetic pursuit, demonstrating a desire to understand.
  • Here’s Beth’s best bosses ability to listen well…
  • Being present with someone is a gift. There's a great quote that I love here. It says, "The greatest compliment that was ever paid to me was when one asked me what I thought, and attended to my answer” Thoreau
  • A book recommendation: Seven Habits of Highly Effective People. One of the seven habits: Seek First to Understand, Then to Be Understood. So powerful. You want to understand where people are coming from, even if you disagree with what they are saying. Free audio download with a 30 day trial using my link: pricelessprofessional.com/audible
  • Listening aggressively means that you are focused on hearing in a determined and energetic way. When you are doing it well, you demonstrate your desire to understand by asking questions and listening with NO agenda other than to understand.
  • Beth shared about her boss and how he made people feel, “It made a person feel good – wow, he heard me.”
  • There are so many people who are not good at listening aggressively. It's, basically, listening to others without interrupting. It's listening and expressing support. It's asking questions to get more information. It's having an open mind, even when you disagree with what they're saying. Even if the other person is being defensive, you stay focused on listening so that you truly understand.
  • It's a key skill as a parent, coach, friend, family member AND in arbitration and closing any kind of conflict.
  • The tool I use to help myself listen aggressively, and that I teach in workshops is: RPSA. This stands for powerful steps in listening: reflect, probe, support, advise. My Article: The Forgotten Charismatic Leadership Skill: It Might Surprise You...
  • We all have some negative listening habits. My Article: Improving Listening Skills - Do You Have Any of These Negative Listening Habits

Timing on Recording:@ 1:10:13 ---

Topic #8: Thank You and Free Offer

THANK YOU:

  • Beth Zullo. I wish you well as you move from her role at GGC and goes back into teaching, where she’ll be helping middle schoolers.
  • If you need help with a presentation, and or giving your people to permission to speak contact: Kelly Vandever – Speaking Practically. Her website: www.speakingpractically.com
  • If you need help to Outsource HR functions, or need consulting on compensation, strategy or business alignment, contact: Phil Davis – Flex HR. His website: www.flexhr.com

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FAQs

What are the four types of bad bosses? ›

There are four types of bad bosses, namely: Marionette, King Kong, Superman, and Taskmaster.

What qualities do you look for in a boss best answer? ›

10 top traits of great bosses
  • Honesty. Without honesty, there's no trust. ...
  • The ability to mentor staff and provide resources. ...
  • The ability to motivate. ...
  • A high EQ (emotional intelligence) ...
  • Trust. ...
  • The willingness to deliver open and honest feedback. ...
  • The ability to inspire. ...
  • Self-awareness.

Who was your worst boss interview question? ›

Why employers ask the interview question "Who's the worst boss you've had?" Employers often ask about your potentially negative experiences with past managers to learn about how you interact with others and assess your perspective on workplace conflicts.

What are the skills of a boss? ›

7 skills for a successful management career
  • Interpersonal skills.
  • Communication and motivation.
  • Organisation and delegation.
  • Forward planning and strategic thinking.
  • Problem solving and decision-making.
  • Commercial awareness.
  • Mentoring.
  • How do I develop my management skills?

What makes a good or bad boss? ›

Good bosses are honest, self-aware, open-minded and committed to their team's professional development. Good bosses recognize their limitations and freely delegate tasks to others with specific skills and experience. Bad bosses lack self-awareness, which can hurt their companies' performance.

How do you handle the worst boss? ›

Try one or more of these tips to find some common ground with your boss—or at least stay sane until you find a new gig.
  1. Make Sure You're Dealing With a “Bad Boss” ...
  2. Identify Your Boss' Motivation. ...
  3. Don't Let it Affect Your Work. ...
  4. Stay One Step Ahead. ...
  5. Set Boundaries. ...
  6. Stop Assuming They Know Everything. ...
  7. Act as the Leader.
24 Jan 2022

What are three positive things about your boss? ›

Trustworthy / Honest. Great sense of humor. Hard worker. Willing to work extra hours.

What is a good boss quality? ›

A good boss is someone who is able to give clear instructions and expectations and is available to answer questions and give guidance when needed. They create a positive work environment by encouraging their employees and celebrating their successes. A good boss is also fair and treats all of their employees equally.

How do you write a good comment to your boss? ›

Here's a list of nice things you can say about your manager during a review:
  1. 1. " ...
  2. "I appreciate the clarity you provide for project tasks" ...
  3. "You're very inspirational and give the team excellent motivation to achieve our goals" ...
  4. "You're always in a positive mood, which encourages me to have a positive attitude"

How do I explain a bad boss in an interview? ›

This is how to bring up your nightmare boss during a job...
  1. Be honest (within reason) When asked about a bad employer, you should be honest, but not go overboard. ...
  2. Avoid giving unnecessary information. ...
  3. Turn the negative into a positive. ...
  4. Remember what you enjoyed. ...
  5. Say what you're looking for instead.
24 Oct 2018

What are the 3 worst mistakes you could make in an interview? ›

THE 5 WORST INTERVIEW MISTAKES YOU CAN MAKE
  • ARROGANCE. Confidence can get you far in an interview. ...
  • POOR PREPARATION. Coming to an interview without having properly prepared is another major red flag for hiring managers. ...
  • DRESSING INAPPROPRIATELY. ...
  • ARRIVING TOO EARLY OR LATE. ...
  • YOU'RE TOO SHY.
26 Jul 2022

What are the four skills of managers? ›

The 4 must-have General Management Skills:
  • Visionary Leadership.
  • Strategy & Development.
  • Negotiation and Conflict Management.
  • Team-building & Interpersonal Skills.

What is the most important skill of a manager? ›

The most important management skill, the survey found, is the ability to build good relationships with people at all levels. For example, an approach to relationship building described in the book focuses on creating "high-quality connections" through respectful engagement.

How can I impress a bad boss? ›

11 Ways to Impress a Tough Boss
  1. Speak Up. Your boss wants you to have ideas and contribute them openly. ...
  2. Be Flexible. Make yourself available if your boss asks if you can work overtime. ...
  3. Be Open to Learning New Tasks. ...
  4. Mind Your Business. ...
  5. Be Kind. ...
  6. Support the Company. ...
  7. Dress the Part. ...
  8. Work Well Under Pressure.

Why having a good boss is important? ›

It's essential for employees to feel like equals and equal contributing members to the team. A great boss creates an environment based on integrity, trust, respect — and one that encourages feedback, innovation, and creativity. Employees in such an atmosphere flourish.

What kind of person makes a bad boss? ›

Bad bosses ignore employees until there is a problem, and then they pounce. Speak loudly, rudely, one-sidedly to staff. Bad bosses don't provide the opportunity for staff to respond to accusations and comments. They intimidate people and allow other employees to bully employees.

How do you deal with a difficult boss interview question? ›

How to answer job interview questions regarding difficulties working with a manager
  1. Exclude emotions in your answer. ...
  2. Provide specific examples. ...
  3. Include positive results. ...
  4. Share what you learned. ...
  5. Negative examples. ...
  6. Don't criticize, keep it objective. ...
  7. Avoid putting yourself in a negative light.
3 Jul 2019

How do you protect yourself from a toxic boss? ›

How to deal with a toxic boss: 7 tips
  1. Make the decision to stay or go. The first step in dealing with a toxic boss is to make a realistic decision about whether to stay or go. ...
  2. Do the work: Don't be a target. ...
  3. Don't get drawn in. ...
  4. Don't gossip. ...
  5. Keep detailed records. ...
  6. Don't derail your career. ...
  7. Remember, it's not forever.
7 Sept 2020

How do you deal with toxic superior at work? ›

7 things to remember when dealing with a toxic boss
  1. Try not to take it personally. ...
  2. Remember that there's an underlying cause for all of this. ...
  3. Acknowledge that they're human and not perfect. ...
  4. You can always express your feelings in a letter (that you will never send) ...
  5. You don't actually need them to succeed. ...
  6. Karma is real.

What are 5 advantages of being your own boss? ›

If you're thinking of starting your own business, the perks of being your own boss may just convince you that it's worth the risk.
  • Work That Makes You Smile. ...
  • Flexible Work Locations. ...
  • Ditch The Commute. ...
  • Ultimate Autonomy. ...
  • Hiring Others And Giving Back. ...
  • Learning A Ton – About Everything! ...
  • You'll Reap Financial Rewards.

How would you describe your boss in one word? ›

Accountable is a good word to describe a boss that acknowledges his/her wrongdoing and makes an effort to correct them. He/she takes full responsibility of actions, and this person is transparent in his/her dealings at work.

What makes a true leader? ›

True leaders genuinely care about others and have a desire to serve. They consider it a high honor and responsibility to serve those they have been given the privilege to lead. Great leaders strive to be excellent communicators. They are responsive and reliable and deliver on their commitments.

What is a true boss? ›

Bosses delegate tasks; leaders delegate authority.

A boss focuses on their department's objectives and stringently follows protocol to achieve those goals. They think for the short term, delegate tasks to their subordinates and tend to micromanage.

How do you give negative feedback in a positive way example? ›

How can negative feedback be given positively?
  1. Be honest and sincere. We are often aware of our underperformance, so the feedback should not be a surprise. ...
  2. Be direct and clear. At the end of the feedback, don't let the person walk out of the room thinking 'what just happened? ...
  3. Encourage self-reflection. ...
  4. Stop and listen.
20 Oct 2020

How do you praise your boss in front of others? ›

When you are in a meeting, mention something nice about your manager. Say thanks for something they did for you, or congratulate your boss on a recent award or accomplishment. Put your manager in a good light such that other people will see their leadership and will want to work with them, as well.

What is bad boss behavior? ›

Bad managers are impossible to reach, always busy, and don't take the time to have regular one-on-one meetings. Managing employees means taking the time to meet with them and address their questions and concerns.

What can you learn from a bad boss? ›

10 Powerful Lessons Real People Learned From Horrible Bosses
  • No one is in charge of your career but you. ...
  • Bullying behavior is never OK. ...
  • Listen to your team. ...
  • Lead with heart and humanity. ...
  • No job is more important than your well-being. ...
  • Learn the power of managing up. ...
  • Micromanaging kills creativity (and morale)
6 Mar 2019

How do you describe a bad boss professionally? ›

Bad bosses are frequently rude and inconsiderate, fond of shaming their employees. They use staff meetings as a forum to belittle or publicly humiliate them. Some of these behaviors are spawned by their own insecurities and fears; many bosses feel better about themselves when ridiculing others.

How do you handle difficult employees in the workplace without resentment? ›

If you're dealing with a difficult employee, following these steps can help you resolve the situation.
  1. Critique behavior, not people. ...
  2. Identify the causes of the problem. ...
  3. Be open to feedback. ...
  4. Give clear directions. ...
  5. Write down expectations and specific consequences. ...
  6. Monitor progress. ...
  7. Plan ahead. ...
  8. Stay calm and show respect.
9 Jun 2021

How do you handle a difficult situation? ›

Tips
  1. Be Realistic - change takes time; appreciate the small steps of improvement.
  2. Stay friendly - work up to the more difficult topics; don't make negative comments. ...
  3. Be optimistic - remember the good things about this person; try not to generalize criticisms (do not use "always" or "never").

How do you handle a rude employee? ›

How do you deal with disrespectful employees?
  1. Remain calm when facing disrespect. When someone is being disrespectful, it's tempting to react with anger in the heat of the moment. ...
  2. Listen. ...
  3. Provide clear feedback. ...
  4. Document incidents. ...
  5. Be consistent. ...
  6. Enforce rules. ...
  7. Check in on other employees.

What should you never say in an interview? ›

Things you should never say in a job interview
  • Anything negative about a previous employer or job. ...
  • "I don't know." ...
  • Discussions about benefits, vacation and pay. ...
  • "It's on my resume." ...
  • Unprofessional language. ...
  • "I don't have any questions." ...
  • Asking what the company does. ...
  • Overly prepared answers or cliches.

What is biggest mistake answer in an interview? ›

The best way to answer this question is to talk about a specific example of a time you made a mistake: Briefly explain what the mistake was, but don't dwell on it. Quickly switch over to what you learned or how you improved, after making that mistake.

What are the 4 functions of manager explain each? ›

The four functions of management are planning, organizing, leading and controlling. In order to be a successful manager, you must do all four while managing your work and team. These are the foundations of any professional managerial position.

What qualities should a good leader possess explain in 4 points? ›

A good leader should have integrity, self-awareness, courage, respect, empathy, and gratitude. They should be learning agile and flex their influence while communicating and delegating effectively. See how these key leadership qualities can be learned and improved at all levels of your organization.

What are the four management skills explain and give examples? ›

Management skills are a collection of abilities that include things such as business planning, decision-making, problem-solving, communication, delegation, and time management.

What are the top 5 qualities of a manager? ›

And without these skills and qualities, your employees and the workplace could suffer.
...
  • Good managers know how to communicate. ...
  • Good managers know how to listen. ...
  • Good managers lead with confidence. ...
  • Good managers care about and take care of their teams. ...
  • Good managers are authentic.
9 Aug 2021

What is a skill example? ›

For example: Good communication skills. Critical thinking. Working well in a team.

What are the top 3 skills of a manager? ›

Robert Katz identifies three types of skills that are essential for a successful management process: Technical skills. Conceptual skills. Human or interpersonal management skills.

What skills should a successful manager have? ›

Best skills of a good manager
  • Communication and interpersonal skills. ...
  • Listening skills. ...
  • Relationship building skills. ...
  • Emotional intelligence. ...
  • Organization and project management. ...
  • Strategic thinking. ...
  • Decision making. ...
  • Trustworthiness and respect.

What skills and knowledge are most important to a manager? ›

7 skills for a successful management career
  • Interpersonal skills.
  • Communication and motivation.
  • Organisation and delegation.
  • Forward planning and strategic thinking.
  • Problem solving and decision-making.
  • Commercial awareness.
  • Mentoring.
  • How do I develop my management skills?

What are the types of bad bosses? ›

In this article, we discuss what traits comprise a bad boss, list eight different types of bad bosses and share tips for handling challenging managers in the workplace.
...
8 types of bad bosses
  • Unfriendly. ...
  • Poor leader. ...
  • Works alone. ...
  • Micromanager. ...
  • Disrespectful. ...
  • Too tough. ...
  • Unhelpful. ...
  • Aggressive.

What are the characteristics of a bad boss? ›

List of signs of a bad manager
  • Micromanagement. Micromanagement is one of the most-often-cited characteristics of a bad manager. ...
  • Failure to give feedback. ...
  • Inability to say “no” ...
  • Absence of empathy. ...
  • Gossip. ...
  • Poor communication. ...
  • Over-reliance on employee self-management. ...
  • Disorganization.
7 Sept 2022

What are the four types of bad bosses in the workplace and how can you deal with each? ›

4 types of bad bosses, and how to handle them
  • NARCISSISTS. These managers care about self-promotion more than the staff. ...
  • GHOSTS. These bosses say they care about employee development but are never there for coaching and support. ...
  • BEST FRIENDS. These bosses want their employees to love them. ...
  • WHIRLWINDS.
13 Jan 2017

What are types of bad leadership? ›

7 Leaderships Styles to Avoid
  • Extreme Micromanagement. As a manager, your team's performance reflects on you. ...
  • Autocratic Leadership. ...
  • Neglectful Management. ...
  • Indecisiveness. ...
  • Playing Favorites. ...
  • Poor Organization. ...
  • Being Overly Critical.
22 Sept 2022

Who is a bad boss? ›

2. Bad bosses don't recognize contributions or reward good work. Never underestimate the power of a verbal pat on the back, such as “well done!” or “great job!” Your top team members – who are already self-motivated to perform at their best – will consistently push themselves if their efforts are recognized.

How do you protect yourself from a bad boss? ›

Here are a few tips she shared for making the best of a bad situation and protecting yourself.
  1. Try to set boundaries. ...
  2. Know human resources might not have your back. ...
  3. Take notes. ...
  4. When all else fails, find a new job.
9 Aug 2018

What makes a great boss? ›

A great boss creates an environment based on integrity, trust, respect — and one that encourages feedback, innovation, and creativity. Employees in such an atmosphere flourish.

What are the five worst qualities for a manager to have? ›

Here are some characteristics of a bad manager that will have employees running for the door—and what you can do instead.
  • You micromanage them. ...
  • You avoid talking about their career goals. ...
  • You don't give them feedback. ...
  • You steal their spotlight. ...
  • You ignore workplace conflict. ...
  • You leave them out of the conversation.

How do you handle a difficult employee who does good work? ›

If you're dealing with a difficult employee, following these steps can help you resolve the situation.
  1. Critique behavior, not people. ...
  2. Identify the causes of the problem. ...
  3. Be open to feedback. ...
  4. Give clear directions. ...
  5. Write down expectations and specific consequences. ...
  6. Monitor progress. ...
  7. Plan ahead. ...
  8. Stay calm and show respect.
9 Jun 2021

How do you manage a bad team? ›

For you to be able to handle the team level-headedly, here are some tips from Beyond the Boardroom:
  1. Be positive and stay cool. Do not get swept up by the negativity. ...
  2. Observe your team. ...
  3. Have a talk with the team. ...
  4. Be available. ...
  5. Work together. ...
  6. Wait, and don't forget to give gentle reminders and compliments.
4 May 2017

How do you deal with a boss who is angry all the time? ›

Ways to deal with a challenging manager
  1. Remain objective. Try to remain objective if your manager is upset. ...
  2. Take responsibility for your own actions. ...
  3. Establish healthy communication. ...
  4. Proactively manage your emotions. ...
  5. Set personal boundaries. ...
  6. Propose a solution.

What is the most difficult role of a leader? ›

One of the greatest challenges of leadership is shouldering the responsibility it confers. Part of that responsibility is the responsibility to deal with those aspects of yourself that can keep you from being an effective leader.

What are good and bad examples of leadership? ›

A bad leader is the boss you despise working for every day; the one who never acknowledges your achievements and only emphasizes your faults. A good leader truly believes in the work he does. He has a strong sense of purpose that materializes in even the most menial tasks.

What is the best leadership style? ›

Democratic leadership is one of the most effective leadership styles. This is because it allows lower-level employees to exercise the authority they'll need to use wisely in future positions.

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